SEMINARS OFFERED BY THE PROTOCOL CENTRE™

The Protocol Centre™ developed the Best Protocol Practices™ curriculum so that business etiquette and dining protocols could be adaptable to clients’ needs for specific topics while balancing the genuine desire to deliver modules in a specific time frame—a challenging task in the complex world in which we live and work.

The Best Protocol Practices™ curriculum consists of 16 modules than can either stand alone or be used in almost any combination with one another.  This unique delivery system enables each client to customize his or her seminar or workshop. New topics are introduced each year and will be added to the curriculum.

   BEST PROTOCOL PRACTICES™ TOPICS:
 
 
PRESENTING YOURSELF
Scientific studies have shown that it takes about 3 seconds to make a first impression. And sometimes first impressions are right and sometimes they are wrong. This facet of our lives is within our control. Participants learn the do’s and don’ts of presenting themselves as well as danger spots to avoid.
 
10-SECOND SELF-INTRODUCTIONS
While most people will not be called upon to make a 15-minute speech, each of us needs to be prepared to introduce ourselves. Elements of a good business introduction are included as well as practical applications.
 
INTRODUCTIONS
Even though we’ve been making introductions of ourselves and others—there is a protocol as to who gets introduced to whom.
 
GREETINGS and HANDSHAKING
The most important greeting we will use from today and for the rest of our lives. Handshakes are never misunderstood. You will practice proper handshaking.
 
SMALL TALK
Emphasis on how to get comfortable in everyday situations so that the participant makes a good impression on others—and thereby builds confidence in himself or herself.
 
NETWORKING
Practical tips on strategies to be effective and to achieve one’s goals when at a business or social event.
 
ELECTRONIC ETIQUETTE
This very important topic is evolving every day and as the world moves in to even more sophisticated applications, you will discuss and learn the correct 21st century business practices.
 
WHEN YOU ARE THE GUEST
The most memorable guests are those that observe the rules of 21st century business etiquette. The role and responsibility of the guest are explored and discussed.
 
HOSTING AN EVENT (OR A PERSON)
Responsibilities of being the person responsible for hosting an event or escorting a person are analyzed.
 
SETTING THE TABLE
and learning how to ‘read’ the elements of a table setting, gives participants the confidence to concentrate on the business at hand, rather than being concerned as to which is the right water glass and bread plate.
 
TABLE MANNERS
Mostly, when we discuss having ‘good’ manners, we’re describing good table manners. Participants will go through several everyday etiquette dilemmas—including how to handle a faux pas or misstep.
 
INTERNATIONAL AWARENESS
Dealing in our highly complex, but increasingly more global world, discussion on relevant cultural differences, including greetings and gift giving.
 
MEETING ETIQUETTE
Rules to be effective as a participant or as a convener. Topics include seating, preparation, and follow-up.
 
THANK-YOU NOTES
Discussion on importance of thank-you notes, the format for a variety of situations, and practical experience in writing one.
Included for Education Clients:
 
PREPARING A RESUME
What do I put on a résumé, and how do I prepare it?
 
INTERVIEWING
I am scheduled for interviews all day with a company that really wants me. How do I prepare and more importantly how do I follow-up correctly?
 
   
 
 
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