Based on research conducted by Harvard University, The Carnegie Foundation, and the Stanford Research Institute, technical skills and knowledge are 15% of the reason you get, keep or advance in a job.

Eighty-five per cent of your job success is connected to "People Skills". All seminars are customized based on your needs assessment.

In all that we do, we are continually sharpening our skills, improving our intellectual capacity and working on our personal presence. With that in mind, The Protocol Centre™ designs private skills coaching sessions that can benefit anyone.

Whether you are a new professional just starting your career, a student focusing on interviewing, an individual re-entering the workplace or a seasoned professional that wants some retooling, we will design sessions for you. We give you the operating rules and tools and you will have the knowledge and confidence to handle any situation.

The Protocol Centre™ works with companies that identify specific employees or with individuals who have the interest, to develop a work plan for the private skills coaching sessions.

Each Private Skills Coaching session is preceded by a self-assessment inventory in which the individual and the supervisor (if appropriate) are asked to establish short- and long-term goals that will enhance an individual's effectiveness.

In a supportive and private environment, we explore all aspects of a client's concerns as we strive to help the client achieve his or her definition of success.